Age Concern Home Care Central Manchester
50 Brunswick Street, Manchester, M13 9PE
North West · Manchester · domiciliary
Requires improvement
Key question ratings
- Safe
- Requires improvement
- Caring
- Good
- Well-led
- Requires improvement
- Effective
- Good
- Responsive
- Good
Inspection history
| Published | Overall | Change | Transition | AI summary |
|---|---|---|---|---|
| 2023-02-17 | Requires improvement | new | Unrated→Requires improvement | The service received a 'Requires Improvement' rating because whilst staff were caring and responsive to people's needs, there were significant failures in management oversight and consistency of service delivery. The main concerns were inconsistent visit timings affecting people's routines, ineffective use of electronic monitoring systems, and inadequate quality assurance processes that failed to identify these problems. |