CQC Monitor

Agnes House 81

81 Newbury Lane, Oldbury, B69 1HE

West Midlands · Sandwell · residential

Requires improvement

Key question ratings

Safe
Requires improvement
Caring
Good
Well-led
Requires improvement
Effective
Requires improvement
Responsive
Good

Inspection history

PublishedOverallChangeTransitionAI summary
2020-01-10Requires improvementnewUnratedRequires improvementAgnes House 81 received a 'Requires Improvement' rating because quality assurance systems were not robust enough to identify and address shortfalls in a timely manner, particularly regarding medicines administration monitoring and governance oversight. Whilst staff were caring and responsive to people's needs, and the service had some positive practices in place, there were continued breaches in regulatory compliance and insufficient evidence that the provider was properly evaluating and improving the service.
2018-12-05UnratedUnratedUnrated
2015-11-17UnratedUnratedUnrated
2014-06-12UnratedUnratedUnrated