CQC Monitor

Abbey Grange Residential Home

47 Venns Lane, Hereford, HR1 1DT

West Midlands · Herefordshire, County of · residential

Inadequate

Key question ratings

Safe
Inadequate
Caring
Requires improvement
Well-led
Inadequate
Effective
Requires improvement
Responsive
Requires improvement

Inspection history

PublishedOverallChangeTransitionAI summary
2017-08-05InadequatenewUnratedInadequateAbbey Grange Residential Home received an Inadequate rating because the provider failed to ensure people's safety, particularly regarding a gas leak that went unaddressed for two weeks, unsafe building works with hazardous conditions, inadequate staffing levels, and non-compliance with risk assessments. Leadership was inadequate as the provider did not act on identified risks or concerns raised by staff, and care was not person-centred, with people reporting loneliness and boredom.
2017-05-12UnratedUnratedUnrated
2016-02-05UnratedUnratedUnrated
2015-05-27UnratedUnratedUnrated
2014-06-18UnratedUnratedUnrated
2014-01-21UnratedUnratedUnrated
2013-01-05UnratedUnratedUnrated
2012-01-25UnratedUnratedUnrated