CQC Monitor

Albany House

75 Southwood Road, London, SE9 3QE

London · Greenwich · residential

Requires improvement

Key question ratings

Safe
Requires improvement
Caring
Good
Well-led
Requires improvement
Effective
Requires improvement
Responsive
Requires improvement

Inspection history

PublishedOverallChangeTransitionAI summary
2016-04-28Requires improvementnewUnratedRequires improvementAlbany House requires improvement because whilst staff were caring and medicines were managed safely, there were significant gaps in staff training, inadequate recruitment checks that didn't properly verify suitability, poorly organised care planning documentation that made it difficult for staff to access current support needs, and gaps in leadership due to staff vacancies and the manager not being registered. Although audits were being conducted and improvement plans developed, these were not yet effective.
2014-09-17UnratedUnratedUnrated
2013-05-17UnratedUnratedUnrated
2012-08-22UnratedUnratedUnrated