CQC Monitor

Agape Care Agency Limited

6 Elthruda Road, London, SE13 6SR

London · Lewisham · domiciliary

Requires improvement

Key question ratings

Safe
Requires improvement
Caring
Good
Well-led
Requires improvement
Effective
Requires improvement
Responsive
Requires improvement

Inspection history

PublishedOverallChangeTransitionAI summary
2023-03-01Requires improvementnewUnratedRequires improvementAgape Care Agency Limited received a 'Requires Improvement' rating because risk management plans lacked sufficient detail to guide staff safely, quality monitoring systems were not robust enough to identify and address service issues, and infection control practices did not follow national guidance. Whilst staff were caring and people felt safe, and medicines were managed well, the registered manager failed to establish adequate governance systems to ensure consistently high-quality care.