Aitken House
28 Yarmouth Road, North Walsham, NR28 9AT
East · Norfolk · residential
Requires improvement
Key question ratings
- Safe
- Requires improvement
- Caring
- Good
- Well-led
- Requires improvement
- Effective
- Requires improvement
- Responsive
- Good
Inspection history
| Published | Overall | Change | Transition | AI summary |
|---|---|---|---|---|
| 2015-12-31 | Requires improvement | new | Unrated→Requires improvement | Aitken House received a 'Requires Improvement' rating because whilst staff were caring and responsive to people's needs, there were significant shortcomings in safety management, risk assessment and governance. Risks to people's safety—particularly regarding falls, nutrition, and medicine management—were not consistently assessed or managed effectively, and the provider lacked systems to monitor quality and safety. Additionally, care records contained inaccurate information that could lead to inappropriate care being provided. |
| 2014-01-18 | Unrated | Unrated→Unrated | — | |
| 2013-04-09 | Unrated | Unrated→Unrated | — | |
| 2013-02-27 | Unrated | Unrated→Unrated | — | |
| 2012-09-05 | Unrated | Unrated→Unrated | — | |
| 2011-08-17 | Unrated | Unrated→Unrated | — |