CQC Monitor

Absolute Care Services (Bromley)

11-13 Ravenswood Crescent, West Wickham, BR4 0JH

London · Bromley · domiciliary

Requires improvement

Key question ratings

Safe
Requires improvement
Caring
Good
Well-led
Requires improvement
Effective
Requires improvement
Responsive
Requires improvement

Inspection history

PublishedOverallChangeTransitionAI summary
2023-10-05Requires improvementnewUnratedRequires improvementAbsolute Care Services (Bromley) received a 'Requires Improvement' rating because systems for managing safety, consent, and governance were not consistently effective. While staff were caring and people felt safe, there were significant gaps in risk assessment documentation, medicines management oversight, Mental Capacity Act compliance, and quality monitoring processes that placed people at increased risk of harm.