CQC Monitor

Advantage Nursing Agency Limited

Suite 4b, Alma House, Alma Road, Reigate, RH2 0AX

South East · Surrey · domiciliary

Requires improvement

Key question ratings

Safe
Good
Caring
Good
Well-led
Requires improvement
Effective
Good
Responsive
Requires improvement

Inspection history

PublishedOverallChangeTransitionAI summary
2020-11-05UnratedUnratedUnrated
2019-08-16Requires improvementnewUnratedRequires improvementAdvantage Nursing Agency Limited received a 'Requires Improvement' rating because of significant shortfalls in governance, record keeping and responsiveness, despite providing safe and caring day-to-day care. The registered manager failed to identify gaps in medicine records, missing care plan information and the lack of end-of-life planning through weak auditing systems. Additionally, the service was not responsive to all people's needs as care plans lacked personalised health guidance and background information.
2016-12-15UnratedUnratedUnrated
2014-02-04UnratedUnratedUnrated
2013-04-09UnratedUnratedUnrated
2012-04-03UnratedUnratedUnrated