Age Concern Home Care - South Manchester
Age Concern Manchester Crossacres, Peel Hall Road, Wythenshawe, Manchester, M22 5DG
North West · Manchester · domiciliary
Requires improvement
Key question ratings
- Safe
- Requires improvement
- Caring
- Good
- Well-led
- Requires improvement
- Effective
- Good
- Responsive
- Requires improvement
Inspection history
| Published | Overall | Change | Transition | AI summary |
|---|---|---|---|---|
| 2023-12-22 | Requires improvement | new | Unrated→Requires improvement | Age Concern Home Care - South Manchester received a 'Requires Improvement' rating because of significant safety and governance concerns. Medicines were not always safely managed with inadequate recording systems and risk assessments, staff rotas lacked travel time causing punctuality issues, and auditing systems failed to identify these problems, breaching good governance regulations. However, care was delivered compassionately and effectively by well-trained staff. |
| 2017-10-14 | Unrated | Unrated→Unrated | — | |
| 2016-06-14 | Unrated | Unrated→Unrated | — | |
| 2014-07-17 | Unrated | Unrated→Unrated | — | |
| 2013-05-21 | Unrated | Unrated→Unrated | — | |
| 2013-01-10 | Unrated | Unrated→Unrated | — | |
| 2012-02-02 | Unrated | Unrated→Unrated | — |