CQC Monitor

Alexandra House Nursing and Residential Care Home

Alexandra House, 23 Euston Road, Great Yarmouth, NR30 1DZ

East · Norfolk · nursing

Inadequate

Key question ratings

Safe
Inadequate
Caring
Inadequate
Well-led
Inadequate
Effective
Inadequate
Responsive
Inadequate

Inspection history

PublishedOverallChangeTransitionAI summary
2018-08-24InadequatenewUnratedInadequateAlexandra House received an Inadequate rating across all key questions due to widespread and serious failings in safety, care quality, and management. The service failed to protect people from multiple risks including unsafe premises, inadequate staffing, poor infection control, unsafe medication management, and lack of safeguarding procedures. Leadership was ineffective, with no quality assurance systems and a registered manager who did not understand their regulatory responsibilities.
2017-01-24UnratedUnratedUnrated
2014-05-22UnratedUnratedUnrated
2013-08-09UnratedUnratedUnrated
2012-11-12UnratedUnratedUnrated